FAQ

Consult our FAQs, you will find all the answers to your questions and curiosities about Venetiana

What can I visit at each stop?

With our audioguides at each stop you can discover famous and secret places in total freedom. See all itineraries included in you ticket here

The glass-blowing demonstration in Murano is free? Where is it?

Yes, the glass-blowing demonstration is included in your ticket. The ELLEGI MURANO GLASS is a furnace just in front of our stop and will show you this ancient art

I purchased ticket but I didn't receive any confirmation mail. What should I do?

Send an email to info@venetiana.it and we'll send you you ticket

How can I find boat stops?

Online or from downloaded audioguides, you can see meeting points in each one. Select the stop you need and the App will guide you

The App works only with online Internbet connection?

To download the Pop Guide App and the audioguides you'll need Internet connection. Afterwards you can consult the audioguides offline

How can I download your audioguides?

1. Purchase our ticket
2. Download POP Guide App
3. Scan the QR code or enter the 
ID and Password provided on your 
voucher
4. access and download all audioguides ou want

I cannot find boats timetables

You can consult timetables on Lines & Tickets

Can I use both water lines with just one ticket?

Yes, you can freely use our line to hop on hop off whenever you want. Number of trips is unlimited within ticket duration (24 / 48 h)

Buy now
Boat timetables
One ticket many Venices

All our experiences are included in the ticket!

Respect for your privacy is our priority

We use cookies to ensure that we give you the best experience on our website. Accept and continue to consent to the use of all cookies. If you want to learn more or give consent only to certain uses click here. You can consult our updated Privacy Policy and Cookie Policy at any time.